Last updated: January 1, 2024
1. Agreement to Terms
By accessing and using the Soghatghar website (Soghatghar-goods.com), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or services.
2. Use of Our Website
You may use our website only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to any portion of the website
- Use any automated system to access the website (scraping, bots, etc.)
- Transmit any viruses or malicious code
- Impersonate any person or entity
- Interfere with or disrupt the website's operation
3. Products & Pricing
- All products are handcrafted, and slight variations in color, size, and pattern are normal and expected
- Product images are representative; actual items may vary slightly due to their handmade nature
- Prices are listed in Pakistani Rupees (Rs) and include applicable taxes
- We reserve the right to change prices at any time without prior notice
- Promotions and discounts are subject to availability and may be changed or withdrawn
4. Orders & Payment
- By placing an order, you confirm that all information provided is accurate and complete
- Email verification is required before payment processing to ensure transaction security
- We accept JazzCash and EasyPaisa as payment methods
- All payments are processed securely through the respective payment providers
- We reserve the right to refuse or cancel any order for any reason
- Order confirmation via email constitutes acceptance of your order
5. Shipping & Delivery
- Free shipping on orders above Rs 5,000
- Standard shipping fee of Rs 500 applies to orders below Rs 5,000
- Delivery times vary by location, typically 5-10 business days
- We are not responsible for delays caused by shipping carriers or customs
- Risk of loss transfers to you upon delivery to the carrier
6. Returns & Refunds
Please refer to our Return & Refund Policy for detailed information about our return and refund procedures.
7. Intellectual Property
- All content on this website, including text, images, logos, and designs, is the property of Soghatghar
- You may not reproduce, distribute, or create derivative works without our written permission
- The Soghatghar name, logo, and brand elements are protected trademarks
- Product designs are protected under applicable intellectual property laws
8. User Accounts
- You are responsible for maintaining the confidentiality of your account information
- You must notify us immediately of any unauthorized use of your account
- We are not liable for losses arising from unauthorized account access
9. Limitation of Liability
To the fullest extent permitted by law:
- Soghatghar shall not be liable for any indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount paid by you for the specific product or service
- We do not guarantee uninterrupted or error-free operation of the website
10. Indemnification
You agree to indemnify and hold harmless Soghatghar, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these Terms shall be resolved through good-faith negotiation, and if necessary, through the courts of Pakistan.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after any changes constitutes acceptance of the new Terms.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.
14. Contact Us
For questions about these Terms and Conditions:
Email: support@Soghatghar-goods.com
We will respond to all inquiries within 2 business days.